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"Contact, Care, COMMUNICATE - How Interpersonal Skills Are the Foundation of Genuine Customer Service is an audiobook that opens the door to the world of authentic customer service. By listening to this book, you will gain valuable insights into how interpersonal skills create the basis for genuine customer service. The book guides you in effectively engaging, caring for, and above all, communicating with customers. Through the audiobook, you will develop skills to build trust, better understand customer needs, and offer empathetic solutions. Take the first step towards better service and deeper understanding of interpersonal skills with this inspiring work. The world of audiobooks is closer than you think - start your journey by listening for free!"